Reyno Systems respects every user’s right to privacy and pays special attention to the protection of personal data. This Privacy Policy explains what data we collect, for what purpose, and how we process and protect it.
By using the Reyno Systems website, you agree to the terms of this Privacy Policy.
1. General provisions
1.1. This Privacy Policy governs the collection, storage, processing and use of personal data of users of the Reyno Systems website.
1.2. The company processes personal data in accordance with the requirements of current legislation and the principles of legality, good faith and transparency.
1.3. Personal data is provided by the user voluntarily by filling out forms on the website or during other interactions with the Company.
2. Personal data collected
2.1. Reyno Systems may collect and process the following personal data:
- first name and surname;
- contact telephone number;
- email address;
- the name of the company or organisation;
- the content of user messages, requests or appeals;
- other information provided voluntarily by the user.
2.2. The Company does not collect or process special categories of personal data, unless otherwise expressly provided by law.
3. Purpose of personal data processing
3.1. Personal data is processed for the following purposes:
- processing user requests and enquiries;
- providing advice on products and thermal engineering solutions;
- preparation of commercial proposals;
- business communication;
- improving the quality of service and customer care.
3.2. Personal data shall not be used for purposes incompatible with those specified above.
4. Storage and protection of personal data
4.1. Reyno Systems takes the necessary organisational and technical measures to protect personal data from unauthorised access, loss, alteration or disclosure.
4.2. Personal data shall be stored for no longer than is necessary to achieve the purposes of their processing or in accordance with the requirements of the law.
5. Transfer of personal data to third parties
5.1. The Company shall not transfer personal data to third parties without the user’s consent, except in cases provided for by applicable law or necessary to fulfil obligations to the user.
5.2. If third parties are involved in the processing of personal data (in particular, technical or hosting providers), the Company shall ensure that they comply with confidentiality requirements.
6. User rights
6.1. The user has the right to:
- receive information about the processing of your personal data;
- request clarification, updating or correction of personal data;
- request the deletion of your personal data;
- withdraw consent to the processing of personal data.
6.2. To exercise their rights, users may contact Reyno Systems using the contact details provided on the website.
7. Responsibility of the parties
7.1. Reyno Systems shall not be liable for the disclosure of personal data that occurred through no fault of the Company or as a result of actions of third parties over which the Company has no control.
8. Changes to the Privacy Policy
8.1. The Company reserves the right to change this Privacy Policy without prior notice to users.
8.2. The current version of the Privacy Policy is always available on the Reyno Systems website and comes into effect from the moment it is published.
9. Final provisions
9.1. By using the Reyno Systems website, you agree to this Privacy Policy.
9.2. All disputes arising in connection with the processing of personal data shall be resolved in accordance with applicable law.